Pacific Fashion Festival

Return Policy

 

Return Policy

Carefully review your shipping and billing information for accuracy before submitting your order. Once an order has been placed, it cannot be changed or cancelled.

PacificFashionFestival is totally committed to customer satisfaction. Please visit our website http://www.pacificfashion.com.au/ OR email us at pacificfashionfestival@gmail.com with your concern. For any urgent concerns, please call us directly @ 0424235846

IMPORTANT NOTICE CONCERNING REFUNDS: As soon as you return your item to us and it’s received into our system, we will expeditiously send a refund request to your bank. Please note that while the funds are instantly deducted from our account, some banks may take 5-7 business days to process and post these refunds to your account.

We do not refund shipping or freight charges on any orders or returns.

GENERAL RETURN POLICY:

Most products sold by www.pacificfashion.com.au qualify for free exchange or replacement within 30 days from the date your order ships. Please visit our website www.pacificfashion.com.au to process your return. The product must be in its original condition, unused and in its original packaging. We do not refund any freight or shipping charges. This policy applies for domestic orders only.

We do not accept returns or exchanges for any products after 30 days from the date your order ships.

If you would like assistance in returning an item, please contact our team at 0424235846 or email us at pacificfashionfestival@gmail.com. We will be happy to walk you through the return process.

 

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